In his determination to reposition Nigerian Agricultural Insurance
Corporation (NAIC) towards effective service delivery to clients, the
Managing Director, Mr. Bode Opadokun has approached a second best
insurance company in the world for partnership which will soon be signed
as Memoradum of Understanding (MOU) during the World Economic Submit
in Nigeria just as he described the sorghum issue at Jigawa state as
knowledge gap on the part of farmers.
Mr. Opadokun said the partnership with this world class insurance
Company from Zurich will bring about training of the NAIC staff in core
agricultural insurance risk management that would enhance mitigating
losses usually incurred by small scale farmers as twenty thousand naira
(N20, 000.00) policy package per hectare will soon be given to farmers
so as to reduce losses on produce saying this is a great achievement in
shortest time.
In his chat with the Editor-In Chief,
Food Farm News, Mr.
Ayeni Oladehinde, he said the two companies will sign MOU during the
world economic summit in Abuja adding that the partnership will change
the face of agricultural risk insurance management in the country
through value addition to Agricultural Transformation Agenda of the Mr.
President with special attention to small scale farmers’ risk mitigation
through improved packages, prompt responses to services and grassroots
sensitization. Read the excerpt of his interview below where he speaks
on the outcome of the management retreat and steps taken towards
repositioning the corporation for effective leadership in the industry.
Sir, how would you compare the experience in the private sector to public sector with your short time?
Thank you very much; there is a slight difference in the two sectors
in terms of time involvement in the face of competitive delivery. In the
private sector, especially in the service industry like ours, what we
use as measurement of performance is time space you can surpass your
targets as related to delivery. This may not be too visible in the
public sector, but this does not mean timeliness cannot be injected into
public sector for better service delivery to customers’ related public
organization like ours.
This is just a matter of orientation and
allowing people to know importance of matching time and service delivery
to edge competitors. So part of measuring performance is how well we
can deliver within the space of time. In terms of technical skill just
as in private sector, we also have it here but there is need for
training and re training using time promptness to win customers. This is
important as it will help the economy of the customers to recover from
losses by quick re purchase to replace losses thereby helping the
general economy to grow with multiplier effects.
Is that why you always come earlier as I have seen that severally?
Yes that is part of the orientation I feel must be injected into the
organization. You are quite right in terms of punctuality and that is
already reflecting in my staff as things are already changing. Basically
it is important to let people have the clear objective of what they
should do, and once everybody understands this, it makes implementation
easier and there is bound to be achievement. But there could be problem
when people are not being carried along and this is what informed the
corporation to hold a retreat which was held last ten years ago.
If I may ask, what are things you can point as achievement within
the short time of your arrival towards mitigating risk incurred by
farmers?
Precisely I officially resumed duty on 1 of March, but I am happy
because of what we have been able to achieve since then. This clearly
confirms we are not only talking but also working. The management
retreat was held after about ten years of such and it was loaded with
resource persons who educated our organization management in all areas
of business opportunities especially in the Agricultural Transformation
Agenda (ATA) of the Federal Government being paddled by our parent
Ministry of Agriculture and Rural Development under the leadership of
Dr. Akinwumi Adesina. The retreat comprises fifty four (54) participants
which includes all our regional and branch managers from all the 36
states of the federation and heads of unit and department at the head
office. It was an avenue to meet some of our staff that I have not met
since my arrival. We looked at six strategic areas with our facilitators
and three other people that took the lead papers. We did Chain
Management Team Building and Leadership,- Dynamics of Prospecting and
Maintaining Good Business, and thirdly Opportunity and Role of NAIC in
ATA of the Federal Government. We came up with Strategic Business
Initiatives (SBI). One major area we spent quality time on is the design
of Strategic Business Purpose (SBP) for the corporation.
We looked at
the things we need to do to bring about a positive turn around, in terms
of competiveness that will enhance growth. For example prior to my
resumption, our premium income is about one billion naira despite our
potential in terms of human and materials resources. To my mind 1
billion naira is a foul cry to where we suppose to be as an institution
who is a leader in the agricultural insurance. The topic under
Opportunity and Role of NAIC in ATA was able to give insight into many
business opportunities that exist. We are able to identify challenges
and come up with six Strategic Business Initiatives (SBI) through group
syndicate. First is Communication and Branding (2) Enhanced Business
Product (3) Skill and capacity Building i.e. training and re training of
staff (4) Budget and Planning (5) Marketing and Research (6)
Performance and Reward.
Thereafter we set up committee for these SBI.
They are to do a proper break down of what and what each SBI will
involve. For example what does communication and branding entails when
it comes to internal and external passing of information through the
interface of computer. Meaning the information that is passed to Ibadan
will be the same to Sokoto at a time. By the grace of God we will give a
face lift to our working environment for job encouragement and
motivation. We belief this will enhance external business from customers
who will now see us as more serious than ever. Like I said about
training, two weeks ago I was in Zurich together with a principal
officer for a meeting purposed for business partnership especially in
the area of technical agricultural support services.
This is very
important as NAIC is the only leading organization when it comes to
writing of agricultural insurance risk and much is so expected from us
as far as covers in the sub sector is concern in Nigeria. For us to be
more effective in our leadership role there is need to look outside for
more technical partners for more skill acquisition that will enhance
performance of our mandate and position in the industry. We cannot just
sit back assuming we are there without being more proactive to ensuring
global insurance policy packages especially in the face of climate
challenges in Nigeria.
The Swiss Reinsurance, Zurich, Switzerland will
be coming to Nigeria for the world economic summit and we shall be
signing a MOU in the area of technical support to human capacity
building, product development and reinsurance. This is a great
achievement for us within the short moment of my arrival into office. I
want to mention that this Swiss Reinsurance is second in the world in
terms of rating, so such organization coming up to partner with us is a
great achievement as it is going to reflect in our technical knowhow as
regards insurance policy packages we are about to give to small scale
farmers towards mitigating agricultural losses . The package is called
Stop Loss Reinsurance Scheme (SLRIS) which involves giving N20,000.00
compensation per hectare and it is targeted at small scale farmers to
mitigate losses incurred as a result of drought, pest and diseases
attack, fire and flood and we are starting with about two states as a
pilot project before we will let it go round the whole of the
federation. We are already sending statistical data to Swiss Reinsurance
so as to commence work for better package that will be transferred to
farmers towards proactive measure of militating against losses in
Agriculture.
What is your take on the issue of Jigawa Sorghum issue where stakeholders are calling for your compensation?
I think what happens in this particular case is just knowledge gap on
the part of some of the farmers. I think part of the solution is
continued sensitization through work shop, both at states and regional
levels. The sorghum issue in Jigawa is an issue that has nothing to do
with NAIC because it was not under our insurance cover which includes
drought, pest or diseases attack, flood and fire. The problem is seeds
that refuse to fruit despite germination and growth. It not problem of
flood or drought which is weather related that falls into our mandate.
The seeds are insurable perils and it is an act of omission by
professional before procurement which falls on the lap of the breeders
who did not give right prescription of the seeds that are ecologically
adaptable to the state’s soil in terms of rain duration. It is
important farmers take seed breeders’ prescription very serious before
procurement and planting. Also it very important to ensure trial
planting in order to ascertain the seeds efficacy like NAIC is embarking
on a pilot of Stop Loss Reinsurance Scheme (SLRIS) to small scale
farmers in two states so as to ensure its effectiveness before taking it
to the other states.